The company that we are going to talk about now is no longer a newcomer to the industry. The globalprimeau.com.au Forex broker has been around for almost a decade now, and in that time they have had every chance and every opportunity to prove themselves to be more than just another company that came to Australia to encourage people to start trading Forex. Still, while the company has managed to start offering relatively new and interesting products in its time in the industry, it has also managed to earn the ire of many a trader and many a reviewer like us. The problem with the company is not the fact that they are a scam, but that they simply do not do enough to make themselves better than any of the other options available on the Australian Forex market today. So, with a critical mind and a grave heart, let us start this Globalprimeau.com.au review and see, what the company could do better, in order to receive a positive review from us.
Globalprimeau.com.au review: let’s talk about the page and the platform
The first thing that impressed us about the company, was the fact that it had such a good looking and interesting page to offer to our eyes. There are many companies out there who fail to build a website that would be able to impress even the most amateurish of traders but in the case of Globalprimeau.com.au FX brokerage that is not something that bothers us, even in the least. The company has managed to create a page that looks better than many other pages have ever managed to imagine. The page is decided in blue and white colours, which is something you see very often online – a definite influence that Facebook has had on website design over the years. Beyond that, the website is quite informative, providing the information on the terms and conditions of working with the broker, as well as the details of how much their services cost, what kind of services they offer, the range of assets users will be able to trade and so on. This informativeness is what makes the website quite outstanding, especially as compared to other websites of a similar role in the industry. It is also because of the information disclosed so freely on the website that we feel like we should give the broker the low score that you see us give to it.
The broker also gives the users a chance to trade with the MetaTrader application. This is quite a popular choice for all traders around the world, but it does not mean that the broker the service is good enough. The Globalprimeau.com.au MT4 solution is quite limited, with the broker having to sacrifice certain features in order to be able to offer it across several operating systems. Still, there is little bad to say about the platform, as the broker also offers a mobile solution for their users.
Beyond the platform, it is also important to talk about the Globalprimeau.com.au bonus offers, which there are none of. It is the feeling of our staff that whenever a broker is trying to offer a service to the users, it needs to be able to do so with a little encouragement. This encouragement usually comes in the shape of a bonus. But with the Australian broker, this is not something that you will ever see, which is quite unfortunate.
Although, while there are no bonuses to speak of, there is quite an impressive educational platform that we could discuss right now. The broker offers an extensive list of courses, both free and paid for, that would allow traders to develop the skills they have in terms of trading. The more basic courses would be perfect for the beginners and are free to all brokers who start trading with the company, while the more advanced courses might require an extra buck or someone on one training, but allow for advanced knowledge to be easily learned and applied to the markets. These kind of educational platforms are not something you see too often in the industry, and we would like to encourage more of such things. If any broker is reading the Globalprimeau.com.au review at the moment, know that we would give you a higher rating if you provide users with the opportunity to learn. There is even a demo account that you could start if you wish to practice what you learn before you actually take the knowledge to the markets.
Finally, we need to mention customer support. In this case, the customer support information is incredibly easy to access. The broker makes it a point to make the process incredibly easy on their website, for the benefit of their users. But just like they are easy to find, they are not so easy to access. It seems like the company is in dire need of expanding its call centres, as the customer support part of the company is still struggling to keep answers within 10 minutes of the request. Still, the option to speak through online chat, as well as the option to get in touch through a phone call or even mail is good to have. If the Globalprimeau.com.au promotion should be offered for something, it is the politeness and kindness of their support technicians that you end up talking to, when you get in touch with them
Globalprimeau.com.au withdrawal, deposit and fees
The first thing we would like to talk about is the withdrawal and the deposit procedure that the company has employed. Thankfully, the company has a proven and reliable list of payment methods that can be found with every other broker in the world. The bad news is, all of the payment methods are bank-related, and there are no ways to withdraw your money from the account or deposit your money to it, through either online payment systems, electronic wallets, or cryptocurrencies. In our Globalprimeau.com.au opinion, this could be updated to include some of the more new techniques, but we guess it is complicated and involves a number of logistical solutions that the company is not willing to go through with, right now. The only ways to deposit and withdraw the money are through either credit cards or wire transfers, as well as Netteler. The credit cards incur a fee when transactions are made with them, so take that into consideration when you try to deposit with them, the 3-4% charge might be quite a significant sum of money when you are depositing or withdrawing a significant amount of capital from or to your account. The process also may take up to several days, which is a lag that many people will find annoying.
The lack of any alternative payment systems is disparaging and is quite a disappointment. It is our hope that the company changes its policy regarding the issue in the near future and that we can be able to say positive things about how they operate as well. At least, as these deposit techniques are all incredibly secure, we can be sure that there is no Globalprimeau.com.au fraud operating to take your money.
Globalprimeau.com.au opinions online
While our own reviews are quite reliable, we always like to get a second opinion on the company. In the case of Globalprimeau.com.au reviews, we were able to get several hundred online. The company has managed to create a very strange roster of reviews for itself. While there are thousands of them available online, very few of them actually agree on the rating of the company. There are those that are overwhelmingly, and suspiciously so, positive about the company. There are also those who feel very negatively about the company and only give it one star. There are also those who say that they don’t feel either extreme and would rate it as quite the average broker in the industry. It is hard, because of this, to say whether the company is entirely bad or entirely good, just from these reviews.
But there are certain tips things that all reviews agree on. These negative aspects of the company involve the broker charging fees for transactions to and from their accounts, the spreads being too wide, the platform choice being limited and, especially, a seeming lag in the execution of trades. These are commentaries that are confirmed across the board, by all reviews that were written about the company. These are also some very important flaws in the operation of the company, which is why, while we might not be rating Globalprimeau.com.au scam as one right now, we are very suspicious of the company and would recommend staying away from it for now. These flaws could potentially cause a lot of damage to your capital and stop you from trading altogether in the future, simply because the trades you wanted to be executed at a certain time, were executed later and you lost money because of that little issue.
Is Globalprimeau.com.au legit?
It would not be fair of us to say that the broker is not legit, especially since we are aware of the fact that they are licensed to operate in Australia. The company has been given the license to operate by ASEC, the top regulator in the country and the only one that can be trusted to make the right judgement call when speaking of the broker. Although, the fact that the broker has been given a license means only so much, that it is allowed to operate. It does not speak to the actual quality of the service that the broker provides. Can Globalprimeau.com.au be trusted? Yes, it can be trusted to not scam you or steal your money. Can the broker be expected to give you good service? That is something that we have discussed at length above, and you should be able to understand that we do not think that they can.
The final Globaprimeau.com.au rating
In the end, it is very disappointing to us that we have to give the broker the low rating that we are about to give to it. After all, the broker has obviously tried their best to create an honest dialogue with every single one of their potential clients through the website and through the reliable service they provide. But reliability, while one of the requirements for a license, does not speak to the quality of service and the ease of trading. This is where the company is lacking, because of its high fees, limited browser choice, long customer support waiting times and unsolved issues with the trading. As a result, the broker ends up receiving a very low rating from us. We hope the broker will use this as an inspiration to improve their service in the future and build a service that we can rate as one of the tops in the country. For now, we recommend that you stay away from them.